All products are shipped within 1-3 business days, if in stock. With the exception of customized products, personalized dog tags and treat bags or dog tags with embroidery. For this, the delivery time is at least 2-3 weeks (unfortunately a bit longer at the moment).
We ship with PostNL. At the moment it is very busy due to increased online orders. It may therefore take longer before your order is delivered to you. The order can be tracked via the track and trace code that you receive when the product is shipped.
Shipping costs for letterbox packages within the Netherlands are € 4.95. Parcel post from € 7.25, depending on the weight and country of delivery. The shipping costs will be automatically displayed for the selected shipping country.
Picking up an order in The Hague is free and can be done by appointment. Please contact us for this.